Archive and Delete Help Center Articles Completed

Post author
Maria Bell

Am I missing something or is it not possible to delete articles anymore? I think you can still archive but no longer delete articles. I still think there is a use case for the ability delete articles too, e.g. the Help Center can get quite cluttered with test pages. Can you please restore both options?



  • Jack Mah

    I like the idea of being able to archive, but we need to be able to delete as well. Some articles get created as a test or ended up as part of another article and now they are going to clutter up the archive. As an admin we should be able to choose whether to delete or archive.

  • Vera Yang

    We heard you and Guide articles can now be both archived and deleted:


  • That is awesome! Is there an article on this with more information? I’ve done a search but can’t find it.

  • Opps, sorry for leaving it out. Great spotting Maria!

    For more information, please see the article on permanently deleting a knowledge base article.