Stan Jobs

Stan Jobs

Member since 13 May 2020
Total activity 46
Last activity 1 day ago
Following 1 users
Followed by 1 users
Votes 1
Subscriptions 1

Activity overview

Latest activity by Stan Jobs

  • Stan Jobs created an article,

    Importing And Exporting Your Theme

    title: Importing and exporting your theme date: 2021-02-02 12:00:00 section: setting-up-zendesk-guide author: John Smith position: 5 item_id: 125 `—

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  • Stan Jobs created an article,

    Allowing unsafe HTML in articles

    By default, Help Center quarantines unsafe HTML tags and attributes in articles to reduce the risk of somebody introducing malicious code. Unsafe HTML is not stripped from the articles on the serv...

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    • 0 votes
  • Stan Jobs created a post,

    Feature a post

    How do I feature a post within the Community?

    • 2 comments
    • 0 followers
    • 3 votes
  • Stan Jobs created an article,

    Understanding Guide roles and privileges

    Administrators have Guide Manager privileges and agents have Guide Viewer privileges by default. Agents can be granted Guide Manager privileges as needed.

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  • Stan Jobs created an article,

    Flagging articles with the app

    On Guide Professional and Enterprise, agents can use the Knowledge Capture app in the Support agent interface to add feedback to flag existing articles. If a ticket reveals missing or incorrect inf...

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    • 1 vote
  • Stan Jobs commented,
    1. Community
    2. Feature requests
    3. Schedule articles to publish in Guide

    You can breathe again, Danel because we are excited to announce that scheduled publishing is now available in Guide Enterprise!

  • Stan Jobs commented,
    1. Community
    2. Feature requests
    3. Schedule articles to publish in Guide

    Hi everyone. This feature has been prioritized and is on the roadmap for development. We don’t have an ETA to share yet, but stay tuned and we’ll share updates as they become available.

  • Stan Jobs created an article,

    Allowing agents to edit and delete posts

    All signed-in users can add posts to community topics. Only Guide managers, and users with moderator rights, can edit and delete posts by default.

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    • 5 votes
  • Stan Jobs created an article,

    Previewing your theme in Guide

    Themes can be previewed from within Guide, which allows you to preview branding changes for specific page templates and as a specific role. If you are on Guide Professional, you can preview code ed...

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    • 0 votes
  • Stan Jobs created an article,

    Introduction to the Zendesk API

    An API, or Application Programming Interface, is a tool for software applications that acts as an intermediary and allows them to talk to one another. Each time you use an app like Zendesk, send an...

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